FAQs related to product

Whenever I select any form to open, it gives message “Access Denied.”?

If you are getting “Access Denied.” (Shown in fig. no. 19.1 below) Message that means you have not been given the privileges to open the forms. If you are an Administrator and still getting this error message then in this case please go to Explorer window and click “set users privilege” node. After doing so you’ll get a form for setting privileges. In this form click on ‘Open’ tab and tick all the forms from the list for which you would like to set open privilege. Or else click on ‘Select All’ option to set open privilege for all forms. And then save the setting. In the same way you can set privileges to Add, Delete, Modify records.

How to start SQL Server Services?

To start the SQL server services, right click the SQL server icon; now select “MSSQLServer-Start’’ option. This will do the needful.

Why do I need to back up the database?

Back up of a database makes a copy of a database, which can be used incase the original database copy is lost.
It is advisable to take backups frequently so as to keep your data secured in case of unexpected damage. You should take backup of your database after you do significant entries to it, before importing data from other software and after importing data from other database.

Where is backup database saved? What is its file extension? How much data is saved in one Backup?

Backup database is saved in the Backup folder, which is present in the application folder. This file will have ‘.bak’ extension. The complete data present in the database till the day on which you have taken backup will be saved in one back up.

What is database restore? Why do I need to do this? When is it advisable to restore a database? How much data will I get after restoring a database?

Restoring a database backup returns the database to the same state it was in when the last backup was taken. Any incomplete transactions in the database backup, (transactions that were not complete when the backup operation completed originally), are rolled back to ensure the database remains consistent.

Backing up and restoring a database allows for the complete restoration of data over a wide range of potential system problems.

What does Importing means? Will there be any errors due to Data Import?

Importing means transfer of data from one database to other database. In context with our application importing means transfer of data from any other specified database to our database.
Errors may be generated after importing data such as ‘invalid use of null’ while using the application. In such case select the record from grid and save it again.

FAQs related to installations

How much space is required on my machine to install Quick Insure?

Your machine should have atleast 600 MB space to install Quick Insure.

What configuration of Processor in machine is required to install Quick Insure?

To install Quick Insure your machine should have at least a processor euivalent to Pentium1 processors.

How much RAM should be present in my machine to successfully install Quick Insure on my machine?

To install Quick Insure on your machine you need to have atleast 32 MB RAM.

I am getting errors while installing Quick Insure?

Check that Operating System(OS) on your machine is not of a older version than Windows 98 (SE). Check that the OS is updated with latest service packs. Check that you have a proper machine configuration as mentioned above.

FAQs related to customer support

What should I do incase I have queries on product, updates & support?

Please contact Quick Insure Support Desk on following address:

Quick Insure Support Desk C/O Infospectrum India Pvt. Ltd. 215, H B Hall, H B Estate, Sonegaon, Nagpur - 440 025

Ph: 0712-2284228 / 2293711 Fax: 2293712

Email: support@quick-insure.com

web:www.quick-insure.com

When should I contact "Quick Insure Support Desk"?

You can call any time in between 9.00 AM to 6.00 PM on our phone numbers or else write to us on the email address any time. You can even send us a snail mail through normal post

FAQs related to Updates

Where can I get updates?

Updates are available and downloadable from our web site "www.quick-insure.com". They are also available on CDs. We can courier you CDs on your preference for which courier charges are extra.

When can I get updates?

Updates are released soon after LIC of India releases its updates. There could be intermediate updates in Quick Insure as enhancement in product.

How do I update my software?

Please look at readme.txt file along with the update file. It will have all the instructions required to update the software.

Where do I pay for my license renewal & avail my updates?

Please send a DD in the name of Quick Insure, payable at Nagpur on our address.

FAQs related to complaints /Suggestions

Where do I register my suggestions & Complaints?

You can register your suggestions & complaints on our web site "www.quick-insure.com" or write to us on the address mentioned below:

Quick Insure Support Desk C/O Infospectrum India Pvt. Ltd. 215, H B Hall, H B Estate, Sonegaon, Nagpur - 440 025

Ph: 0712-2284228 / 2293711 Fax: 2293712

Email: support@quick-insure.com

When will be valid suggestions included in the product & how can I get it?

All the suggestions are screened by panel of experts & are implemented in the next updates. You will get it alongwith next updates.